We are seeking a Netsuite Support Analyst to join a permanent role within the retail industry in London. The ideal candidate will provide technical support and expertise to ensure the smooth operation of Netsuite systems within the technology department.Client DetailsThis opportunity is with a global organisation within the retail industry, known for its forward-thinking approach and commitment to leveraging technology to enhance its operations.DescriptionProvide day-to-day support for the ERP ecosystem, including NetSuite and related integrations, by managing helpdesk queries, assisting end-users, ensuring timely resolution within SLA guidelines. Act as a key point of contact for our Netsuite integrations with 3PL partners, managing day-to-day queries and supporting any future enhancement initiatives on the integration roadmap. Assist in the delivery and support of ERP and system enhancements, coordinating with stakeholders to test, document, and implement solutions within defined timelines.To support the global Systems team and wider business in the design and implementation of solutions that support the continued development of our platform for growth.Collaborate with software and third-party providers to ensure reliable system support, timely issue resolution, and awareness of upcoming enhancements or updates.Support business projects and new enhancements, integrations, and business software - including solution design, producing spec/Business Requirements Document; reco