We are looking to recruit an Internal Sales/Key Account Manager to work in our busy sales department based in Dudley. Working as part of small, friendly but dynamic team, you will primarily be responsible for ensuring our customers receive the best quality service, delivered with confidence. Previous experience in the bearing industry would be advantageous as would a keen interest in cars. Selling predominately B2B, the successful candidate will have a "can do" attitude and fantastic customer service skills, a good telephone manner along with great administration and IT skills. Position is responsible for: Prioritising and processing customer contact via telephone and email Assisting customers with advising on proper product information, availability and pricing data to maximize sales capabilities and maintain positive relationships Quotation and sales order processing Providing customer sales support to existing and potential new accounts Maintaining customer-related data including order entry and administration Delivering great customer service The ideal applicant will be able to demonstrate: Strong customer relations skills (verbal and written) Strong organisational skills, attention to detail and accuracy Ability to thrive in a fast-paced team environment Ability to apply critical thinking principles and remain flexible Ability to multitask on the phone and email while reviewing system information Good IT skills including Microsoft Outlook, Microsoft applications Autom