Mental Health Triage Advisor Do you have a level 3 qualification in health/social care or significant experience in a mental health-based field? Join South Birmingham''s locality-based counselling service operates from community hubs and outreach venues including GP practices, community centres and Family Hubs across Edgbaston and Northfield. Position: Mental Health Triage Advisor Location: Harborne (covering South Birmingham) /Hybrid Hours: Part-time, 18.5 hours per week Contract: 2 years fixed term Salary: £27,000 per annum (pro rata) Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and subsidised parking. Closing Date: Sunday 27th April (midnight) Interview Date: 7th/8th May 2026 The Role The service provides accessible, culturally competent mental health support to diverse communities through a range of brief interventions and therapeutic modalities. You will support the delivery of timely, compassionate, and effective triage for people presenting with emotional wellbeing or mental health concerns. You will act as the first point of contact, gathering key information, assessing presenting needs, ensuring safe decision-making, and coordinating signposting or onward referral to appropriate community, or clinical services. Triage support will involve both telephone and community-based support as required and appropriate. Duties and responsibilities include: