Customer Service Advisor, Castle Donington Monday to Friday £26-28k
 
Are you ready to become the go-to person customers rave about? If you love solving problems, keeping things running smoothly, and making people smile, then this Customer Service Advisor within the branding team role could be your perfect match.
 
As a Customer Service Advisor, you''ll be at the heart of the customer experience. From first enquiry to final delivery, you''ll take ownership of every step - making sure branded orders are placed, tracked, and delivered with precision and care.
 
You won''t just be answering phones - you''ll be:

• Preparing quotes with pricing and lead times
• Advising on product features and technical options
• Entering orders accurately and following branding instructions
• Coordinating with suppliers to align artwork and timelines
• Keeping customers informed and reassured every step of the way

Every day brings something new, and you''ll be supported by a close-knit team that''s all about collaboration, quality, and getting things done.
 
This Customer Service Advisor role is perfect for someone who:

• Thrives in a fast-paced, varied environment
• Loves taking initiative and solving problems
• Enjoys working with people and building relationships
• Wants to grow their skills in branding, product knowledge, and client management

You''ll be the vital link between customers, the branding team, and operations - making sure everything runs like clockwork. And with 23 days holiday, healthcare, and a salary of £26,000-£28,000, you''ll be well rewarded for your hard work.
 
If you''re ready to make a real impact as a Customer Service Advisor  we''d love to hear from you. Step into a role where your attention to detail and customer-first mindset truly matter.
 
Apply now and become our clients  next Customer Service Advisor