Job Title: Senior Business Support OfficerLocation: Wandsworth, Hybrid working once training completed (3 days remote / 2 days office)Hourly rate 20.03 PAYE / 26.53 UMB Per HourContract Length: 3-month contract (possibility of extension)Working Pattern: Full Time, Monday - Friday, 36 hoursASAP Start About the RoleWe are seeking a Senior Business Support Officer to join our dynamic Business Support team within the Housing and Regeneration Directorate. This is an exciting opportunity to play a key role in delivering high-quality administrative and business support services across two forward-thinking councils.As part of the Richmond/Wandsworth Shared Staffing Arrangement, you''ll work in an innovative environment that values adaptability, collaboration, and continuous improvement. We invest in our people and offer excellent opportunities for professional development and progression. Key ResponsibilitiesManage and monitor enquiries from elected Members, complaints, and Ombudsman cases.Administer Freedom of Information and Data Protection requests, ensuring compliance and providing expert advice.Coordinate departmental reports and responses to Council questions.Support the Departmental Management Team with diary management, correspondence, and project assistance.Produce accurate statistical and performance reports.Oversee processes such as eviction case administration and participation in the Council''s Check Before Contact Register.Ensure confidentiality and deliver exceptional