Assistant Manager: Chick-fil-A

Salary: Competitive (DOE, based on salary benchmarking within similar location/role)

Location: Leeds City Centre - must live within a commutable distance

Full-time, Permanent

Start Date: Must be ready to start mid/end-September

Benefits

- Be part of a ground-breaking new restaurant concept

- Opportunity to shape and lead a brand-new team

- Significant scope for growth as the brand expands

- Work directly with the owner and General Manager to help shape the vision and day- to-day operation

- Closed on Sundays

- Competitive package including free lunch when working in the restaurant

Are you ready to be the driving force behind one of Leeds most exciting fast food restaurant openings?

Chick-fil-A are preparing to open its first Owner / Operator UK restaurant in the heart of Leeds later this year, and we are looking for a passionate, experienced Assistant Manager to join the team.

This is more than just a job, we are a family, and we have fun along the way. As Assistant Manager you’ll be key to making decisions and creating a great culture in the restaurant. It’s fun, fresh, fast paced, and full of ambition and we need someone who can match that energy.

About the Role

This is a rare opportunity to join at the very start, not just to manage a team, but to help build one. You’ll play a key role in shaping operations, setting standards, and making this new venture a local favourite from day one.

Responsibilities include:

• Lead on day-to-day operations across front and back of house
• Run and manage shifts
• Lead the team when the General Manager is not present
• Support the General Manager with scheduling, team coordination, and effective communication
• Optimise labour deployment, ensuring the right people at the right time
• Manage stock, production planning, waste and recycling
• Ensure the restaurant is clean, welcoming, and guest-ready
• Recruit, train, and inspire a high-performing team, developing future managers
• Foster a people-first culture where everyone can thrive
• Provide exceptional customer service and coach teams to deliver consistently high standards
• Champion health & safety, food hygiene, and compliance from the start
• Support financial management of the restaurant P&L driving sales while managing cost
• Hit key restaurant metrics including sales, traffic, and customer satisfaction
• Collaborate with colleagues and the owner on launch and beyond
• Analyse performance data with the General Manager and implement practical improvements
• Embrace a growth mindset taking feedback constructively and applying it

About You

You are not just a leader, you are a motivator, organiser, and culture-setter. You thrive in fast-moving environments, love building teams, and aren’t afraid to get stuck in.

You will need:

• A passion for investing in people with a “we grow you and you grow us” mindset
• A genuine passion for food, hospitality, and great service
• The ability to motivate, inspire, and engage a team
• Proven experience in fast food, restaurant, or hospitality leadership
• A track record of driving sales and achieving KPIs
• Operational know-how and a hands-on approach to problem-solving
• Calmness under pressure and strong customer focus
• A flexible, proactive attitude and willingness to go the extra mile
• Experience launching a new venue (ideal, but not essential)
• Based in or near Leeds, with flexibility to be on-site when needed
• The ability to have fun along the way

This is more than a job, it is a chance to put your mark on something special.

If you are ready to bring energy, vision, and leadership to a new restaurant that’s destined to turn heads, please apply now with your latest CV.