Job Overview

Are you compassionate, caring and communicative? Would you like to be the best you can be or grow your career in a world-class teaching hospital? Have you been considering a change of occupation and looking for secure and rewarding employment?

We believe our Healthcare Support Worker (HCSW) role offers this opportunity and our tailored training programme supports you to develop in your career.

We are excited to offer an opportunity for healthcare assistants to join our Children''s Emergency Department at University Hospitals Southampton NHS Foundation Trust (UHS).

As a Healthcare Support Worker, you will work under the guidance of a Registered Nurse or healthcare professional within the Emergency Department. You will help our nurses and doctors at UHS, by offering the highest standards of personal care and support to our patients.

Main duties of the job

There has never been a more exciting time to join the paediatric workforce in the emergency department at University Hospital Southampton NHS Foundation Trust (UHS). We are looking for enthusiastic and motivated healthcare assistants to join our Children’s Emergency Department (CED) both full and part time positions are available.

Within a large teaching hospital, we’re also the regional children’s major trauma centre. The purpose built service is a standalone department offering the following facilities – an 11-trolley acute illness and injury service, a safe room, eight bedded children short stay, children’s X-ray within the service, a treatment/procedural room.

Our teams are enthusiastic, innovative, well-motivated and dedicated to high standards of care. We are keen to support, invest and challenge you within our supportive environment to develop you both clinically and professionally.

Working for our organisation

University Hospital Southampton is one of England''s largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.

Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.

We believe that using technology wisely shows strong time management and commitment to innovation. However, personalizing your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.

Specific to this role we are open to discussing flexibility in the hours that you work. Please talk to us at interview about the flexibility you need, and we will explore what’s possible for the role and service.

At UHS, we proudly champion individuality, recognizing that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.

What You’ll Do

Detailed job description and main responsibilities

You will form an integral part of our multi-disciplinary team providing excellent, high quality care to our paediatric population. You will be providing a high standard of individualised patient care demonstrating the Trust values through your work.

Contribute to the smooth running of the department to ensure the 4 hour emergency target is hit.Communicate with patients/carers and take account of their individual needs and requests.Record, report and escalate information relating to care in an accurate and timely way.Assist with direct patient care.

What We’re Looking For

We would love to hear from you if you enjoy working in a busy department and are eager to develop clinical skills in an acute hospital environment.

We will provide a comprehensive and supportive induction programme to ensure you complete your Care certificate and fully integrate into the team.

Flexibility with working hours is essential as this role will cover a variety of days and nights.

Development

Skills

After you have completed your 1-week foundation induction you will attend an extended induction consisting of 1 study day per month for 5 months (total 5 study days). During this time, with the support of your line manager you will be learning the additional skills necessary to be a Senior Healthcare Assistant such as:

Taking physiological measurementMaintaining patients skin integrityLocal specific skills such as cannulation, catheterisation and ecgs.

Upon successful completion of this training and its associated competency document containing the core HCSW competencies as well as the additional competencies required for a Band 3, you will progress into a Band 3 Senior Healthcare Support Worker role.

If you’re the kind of person who believes in putting patients first, is always looking to improve and are a team player, then we’d love to hear from you!

Please note:

This vacancy does not meet the Home Office threshold for sponsorship and requires candidates to complete a 9-month training period. We are therefore unable to accept applications from candidates who do not have the right to work in the UK or where candidates do not have at least 9 months remaining on their visa from the

start date

of the new role.

Person specification

Qualifications / Training Required

Essential criteria

Completed care certificate or ability to complete within 6 months of appointment

Desirable criteria

BTEC level 2 or above in health and social care. Interested in undertaking further trainingLevel 3 qualification; BTEC, L3 diploma, A levels

Previous or Relevant Experience Necessary

Desirable criteria

Previous experience in: Acute hospital setting, Volunteer sector, Teaching Assistant, Nursing Home carerHCA experienceExperience in a caring role

Aptitudes and Skills Required

Essential criteria

Demonstrates clarity and breadth in use of verbal and written communications in relation to our patient groupAbility to work as a team member and work under own initiativeClear rationale for applying for postBe able to take instruction / directions and work within the confines of the role

Desirable criteria

Able to demonstrate literacy and numeracy

Personal Qualities

Essential criteria

Ability to cope with fluctuating demands and pressures of the roleGood interpersonal skillsAbility to deal with a range of difficult situationsEmpathy, Patience, dependability and motivation

Special Requirements of the Post

Essential criteria

Able to cover a full range of shifts the role requires

Values and Behaviours

Essential criteria

Patients FirstAlways ImprovingWorking Together

#J-18808-Ljbffr