Service Operations Manager

Service Delivery Manager - Private EquityOur client, a boutique asset manager, is seeking a hands-on Service Delivery Manager. This is a brand-new role within the business as they look to build out the service operations team in-house.The successful candidate will manage support processes, and work with third-party vendors and the business to improve service quality. They will also play a key role in shaping IT strategy and driving continuous improvement across the department.Key requirements: Previous experience establishing or maturing ITSM capabilitiesExperience with ServiceNowSolid skills and knowledge of Microsoft technology stack, security and collaboration technologiesPrivate Markets experience is essential This is an exciting opportunity to join a growing business and help establish an in-house service operations team.
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