My client sits within a well-established global Lloyd''s Broker, recognised for its independence, strong values and client-focused approach.As part of their growth, my client is further developing its North American Binding Authority division, investing in both broking, technical and operational support. The Client Services team is now seeking a Binding Authority Technical Manager, who can assist with senior technical post-placement support duties, providing leadership and driving a small team forward to success.The RoleYou will lead a team supporting Binding Authority business across Broker Support, Claims, Pro Rata and Non-Proportional accounts. You''ll drive service standards, oversee operational delivery, manage workflows and ensure all client activity is handled accurately, efficiently and in line with regulatory requirements.Key ResponsibilitiesLead and support a multi-discipline client services teamOversee processing of premiums, claims, accounts and related tasksMonitor service standards, identify improvements and resolve issuesBuild strong relationships with internal teams and external clientsEnsure accurate revenue handling, payment cycles and documentationSupport projects, performance reviews and team developmentAbout YouStrong Binding Authority and/or reinsurance experienceA solid background in a London Market technical position with leadership or supervisory exposureConfident problem solver with excellent attention to detailAble to analyse financial data and mana