Job Title: Customer Service CoordinatorLocation: Horsham Hours: Full-time, Monday to Friday Salary: £28kAbout the RoleWe are looking for a friendly, organised, and customer-focused Customer Service Administrator to join our clients friendly team. This role is ideal for someone who enjoys working with people, is confident handling enquiries, and can manage administrative tasks efficiently while delivering excellent customer service.Key ResponsibilitiesActing as a first point of contact for customers via phone, email, and online enquiriesProviding accurate information and resolving customer issues in a professional and timely mannerProcessing orders, bookings, or requests using internal systemsMaintaining accurate customer records and updating databasesLiaising with internal teams to ensure customer queries are followed throughSupporting the wider team with general administrative dutiesAbout YouPrevious experience in a customer service or administrative role is desirableStrong communication skills, both written and verbalExcellent attention to detail and organisational skillsConfident using Microsoft Office and/or customer management systemsAbility to manage multiple tasks and prioritise workloadA positive, friendly, and professional approachNext steps:Apply today, the client is looking for someone to interview and start immediately!Please apply today with your up to date CVIf you experience any issues applying, please send your CV along with the name of the role you are applyi