Transport & Dispatch Team Leader
West Midlands | Permanent | Days Only
£32,000 – £36,000 (depending on experience) 

Transport / Dispatch Team Leader | Logistics | Drivers | Manufacturing

Are you an experienced Team Leader with a background in transport or dispatch, used to managing drivers in a fast-paced environment?

We’re working with a growing manufacturing business looking for a Transport & Dispatch Team Leader to take ownership of the day-to-day dispatch operation. This role has direct responsibility for HGV and delivery drivers, with close coordination across warehouse and FLT teams to ensure everything runs smoothly.

This is a hands-on leadership role where you’ll be visible on the floor, driving performance and ensuring deliveries leave on time and in full.

 The Role

•      Lead and manage a team of HGV and delivery drivers
•      Coordinate closely with warehouse and FLT teams (dotted line) to ensure efficient loading and dispatch
•      Oversee the day-to-day dispatch operation, ensuring orders are shipped accurately and on time
•      Plan and prioritise workloads in line with delivery schedules
•      Monitor KPIs including on-time delivery, accuracy, and efficiency
•      Work closely with production to ensure goods are ready for shipment
•      Drive continuous improvement across dispatch and transport processes
•      Maintain high standards of health & safety and compliance
•      Support training, coaching, and development of drivers

What We’re Looking For

•      Experience in a transport, logistics, or dispatch environment
•      Proven experience managing or supervising drivers
•      Strong organisational skills and ability to prioritise in a fast-paced setting
•      Good understanding of dispatch and transport processes
•      Confident using systems and handling documentation
•      FLT licence advantageous but not essential