Meritus are recruiting for a leading Aerospace Business based near Oxford who are looking for a IT Delivery Manager with experience as 3rd line support.IT DELIVERY MANAGER - ONSITE IN OXFORD - 89.63PH - 1 YEAR - SC CLEARANCE ELIGIBLE - ITILThe IT Support Engineer is responsible for providing technical support to end-users within the organisation. This role involves troubleshooting hardware and software issues, managing IT systems, and supporting network infrastructure. The IT Support Engineer plays a critical role in ensuring the smooth operation of IT services and contributes to projects that enhance IT systems and security. Key Duties: Network and Infrastructure Support:Assist with the maintenance and troubleshooting of network infrastructure, including Firewalls, routers, switches, and wireless access points.Monitor network performance and escalate any critical issues to senior engineers or the network team.Support the setup and maintenance of VPN connections and other remote access solutions for employees working off-site.Support the setup and maintenance proxies and GPO Policies.Technical Support:Provide Level 3 support to end-users for hardware, software, and network-relatedProvide Level 3 support to the IT Technical teams for software applications deployment and configurations and network related issues.Troubleshoot and resolve technical problems, ensuring prompt resolution to minimise downtime.Assist with installing, configuring, and upgrading computer hardware, ope