Overview

IT Support Desk Engineer – Derby – Permanent – to £28,000 (DOE)IT Support Desk Engineer needed for a permanent role in Derby. Providing IT technical support to clients across the Midlands. Full UK Driving Licence and own vehicle preferred.A chance to join an established IT Managed Services business with a proven track record spanning 20+ years. Start ASAP during Autumn 2025.Responsibilities and requirements

Providing remote IT support for a range of customers to 1st/2nd line level.Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests.System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability.IT asset tracking, service provisioning + managing IT accounts for new starters/leavers.Technical Environment: Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks.Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills.Benefits

Salary to £28k (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more.

#J-18808-Ljbffr