We''re recruiting a highly experienced and strategic Housing Options Service Manager to lead a large, fast-paced housing advice and homelessness prevention service. This senior leadership role is responsible for delivering statutory housing duties, driving service transformation, and improving outcomes for residents through proactive homelessness prevention, effective rehousing pathways, and strong partnership engagement. This is a key role within Housing, with responsibility for leading multi-disciplinary teams, shaping policy and strategy, and ensuring high-quality frontline service delivery across assessment, prevention, allocations, and temporary accommodation management.The Role Lead and manage Housing Options services, delivering high-quality housing advice, homelessness prevention, and rehousing functions. Oversee statutory homelessness assessments and ensure legal compliance across all housing duties. Drive service improvements through evidence-led decision making, performance management, and operational transformation. Lead on the delivery of allocations policy, housing register operations, lettings, and access to affordable and private rented housing. Act as senior point of escalation for complex and high-risk cases, ensuring sensitive and compliant case resolution. Manage relationships and represent the service across internal departments, registered providers, voluntary sector partners, and multi-agency forums. Provide strong leadership to a large workforce