Key responsibilities and duties The Clinical Service Manager will be responsible for supporting the effective day-to-day management and development of The Maya Centre s clinical services. Key duties will include: Providing clinical management across The Maya Centre s therapeutic services and therapist teams. Managing the client journey from referral through to assessment and allocation. Overseeing referrals, triage, assessments and allocation processes for new clients. Acting, alongside the Clinical Director, as a senior clinical point of contact and providing case consultation where required. Supporting and managing therapists, including responding to clinical queries and ensuring compliance with policies and procedures. Undertaking clinical risk assessment and risk management as required. Ensuring outcome measures, including CORE, are completed and used effectively across clinical services. Maintaining high standards of clinical governance, record keeping, monitoring and evaluation. Supporting the recruitment, induction and professional development of therapists. Working with the Clinical Director, CEO and wider team to develop and improve The Maya Centre s service model. Building positive relationships with partner agencies, community organisations, health and social care providers, funders and other stakeholders. Supporting consultation events, stakeholder engagement and the promotion of The Maya Centre s services. Contributing to reports for trustees, funders and other