Part Time Breakdown Claims

We have a fantastic opportunity for a Part Time Breakdown Claims Handler to join us at our newly renovated and stylish head office in Harrogate town centre. Answering inbound calls from customers wishing to make a claim on their policy. You''ll be dealing with customers who are in a variety of different situations; ranging from vehicles that won''t start at a home address, through to roadside breakdowns or road traffic accidents.-Working closely with your team and providing excellent levels of customer service, strong verbal and written communication skills are required, as well as a desire to join a fast growing, energetic and modern business who invest in the development and wellbeing of all colleagues.
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The role attracts a salary of -15,387.20 working remotely after training, 20 hours per week:
Saturday 12pm - 10.30pm
Sunday 12pm - 10.30pm
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Responsibilities:-
- You''ll be answering inbound calls from customers wishing to make a claim on their policy-
- You''ll be dealing with customers who are in a variety of different situations; ranging from vehicles that won''t start at a home address, through to roadside breakdowns or road traffic accidents.
- You will offer verbal support and advice to customers regarding their breakdown or motor incident, and whilst doing this you''ll be delivering a market leading standard of customer care
- In addition to speaking to our customers, you''ll also liaise with our nationwide network of recovery agents, and colleagues from other departments within the business.
Experience:
- The ideal candidate is upbeat, enthusiastic and passionate about helping customers.
- You will also be an effective communicator,-who is empathetic, reassuring-and understanding-when speaking to customers on the telephone.
- You should be an organised individual,-who is able to work efficiently-whilst maintaining attention to detail.
Why Join Us?
- Competitive salary and benefits package
- Flexible working and holiday options
- Pension, enhanced parental leave, and life insurance
- Discounts on technology, travel, and leisure
- Learning and development opportunities
- Volunteering and charity support days
Join a company that values innovation, growth, and its people. Apply now to take the next step in your career.
#HP
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REF-(Apply online only)
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