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Permanent

Part Time Breakdown Claims

Harrogate
money-bag £15387/annum
223867061
Posted 3 days ago

We have a fantastic opportunity for a Part Time Breakdown Claims Handler to join us at our newly renovated and stylish head office in Harrogate town centre. Answering inbound calls from customers wishing to make a claim on their policy. You''ll be dealing with customers who are in a variety of different situations; ranging from vehicles that won''t start at a home address, through to roadside breakdowns or road traffic accidents.-Working closely with your team and providing excellent levels of customer service, strong verbal and written communication skills are required, as well as a desire to join a fast growing, energetic and modern business who invest in the development and wellbeing of all colleagues.
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The role attracts a salary of -15,387.20 working remotely after training, 20 hours per week:
Saturday 12pm - 10.30pm
Sunday 12pm - 10.30pm
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Responsibilities:-

  • You''ll be answering inbound calls from customers wishing to make a claim on their policy-
  • You''ll be dealing with customers who are in a variety of different situations; ranging from vehicles that won''t start at a home address, through to roadside breakdowns or road traffic accidents.
  • You will offer verbal support and advice to customers regarding their breakdown or motor incident, and whilst doing this you''ll be delivering a market leading standard of customer care
  • In addition to speaking to our customers, you''ll also liaise with our nationwide network of recovery agents, and colleagues from other departments within the business.
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Experience:
  • The ideal candidate is upbeat, enthusiastic and passionate about helping customers.
  • You will also be an effective communicator,-who is empathetic, reassuring-and understanding-when speaking to customers on the telephone.
  • You should be an organised individual,-who is able to work efficiently-whilst maintaining attention to detail.
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Why Join Us?
  • Competitive salary and benefits package
  • Flexible working and holiday options
  • Pension, enhanced parental leave, and life insurance
  • Discounts on technology, travel, and leisure
  • Learning and development opportunities
  • Volunteering and charity support days
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Join a company that values innovation, growth, and its people. Apply now to take the next step in your career.
#HP
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REF-(Apply online only)

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