Overview

The PMO function sits at the core of our Transverse Operations structure, providing the governance, assurance, and consistency that underpin both Delivery and Practice Management. With a defined career framework spanning Junior PMO, PMO, Senior PMO, and PMO Manager, the team ensures capability at every level, matching expertise to client needs—from foundational project support through to strategic oversight of complex programmes. Our PMO underpins the smooth running of client engagements across work packages, managed services, and fully externalised models. By standardising processes, maintaining documentation, driving reporting, and supporting governance, the team safeguards quality, compliance, and efficiency. Acting as a trusted partner to clients and delivery leads, the PMO provides stability, transparency, and assurance across diverse public and private sector portfolios, while continuously improving practices to strengthen both immediate outcomes and long-term service maturity.Role

As a PMO, you will play a leading role in ensuring robust governance and effective delivery across multiple projects and services. You will oversee PMO activities, provide guidance to junior colleagues, and work closely with project managers, senior stakeholders, and clients to drive reporting, controls, and performance management. In addition to maintaining project frameworks, you will support the planning and delivery of complex work packages, monitor risks and dependencies, and provide assurance to both internal and external stakeholders. This position requires strong analytical, communication, and leadership skills, with the ability to influence outcomes and shape best practice across the PMO function. You will also act as a mentor and role model within the PMO career framework, helping to build capability and maturity across the team.Responsibilities

Lead the coordination and delivery of PMO services across multiple projects and client engagements.Own and develop project governance processes, ensuring consistent application across work packages.Produce and present high-quality reports, dashboards, and insights for senior stakeholders and clients.Provide assurance on risk, issue, dependency, and change management, escalating where necessary.Oversee financial and resource tracking, supporting forecasting and capacity planning.Facilitate key governance forums, steering groups, and project boards.Contribute to the definition and management of work packages, ensuring scope, quality, and delivery standards are met.Act as a key point of contact between delivery teams, practice management, and clients, ensuring alignment and transparency.Proven experience in a PMO, project support, or project management environment, with exposure to complex programmes.Strong understanding of governance, controls, and reporting frameworks.Experience supporting or coordinating delivery of work packages or managed services.Familiarity with financial tracking, resourcing, and capacity management.Confidence working with senior stakeholders in both public and private sector contexts.

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