Who We AreMetropolitan Gaming Group is the multi-channel gaming and leisure brand for people who live city life to the full. The home of Metropolitan Gaming Online and Metropolitan Casinos, we''re dedicated to providing exceptional experience and service for our guest''s whichever platform or venue they visit.Our 10 destinations across the UK and Egypt include the iconic Empire Casino in Leicester Square, and London''s newest luxury casino Metropolitan Mayfair. We''re a ''Why Not?'' brand that likes to challenge the status quo and we''re passionate about: looking good, feeling great; keeping our finger on the pulse; doing things with a twist; and being safe hands for our customers and people.BenefitsWe value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, regular training and development, and to be part of an exciting high-performance team. On top of our competitive salary, here are some of the benefits we offer:50% off food and beverages in all of our UK venuesExtensive Rewards platform: discounts on travel, retail, hospitality, health and much moreCompany Sick PayCompany PensionLife AssuranceRefer a friend incentivesFinancial advice servicesEmployee health and wellbeing servicesVirtual GP ServicesSeason Ticket LoansEmployee assistance programme: A confidential helpline providing 24/7 advice and counsellingCycle to work schemeThe RoleOur kitchen team is pivotal to our operation; hence your role is crucial to the success in catering for our clients at this venue. Ensuring quality, consistency and beautifully presented dishes are produced for our customers. Within this role you must have previous experience working in a kitchen environment as a sous chef.To oversee the management and organisation of the kitchen this are some of the main functions of the role:Main ResponsiblesTo supervise kitchen operation so as to ensure that outgoing food is as specified and of a consistently high standardTo ensure that the requirements of Food and Hygiene and Health and Safety legislation are complied withTo prepare and produce food to the highest standard and specifications given by Senior Kitchen staffTo continually review employee performance and provide direct feedback and coaching where requiredEnsuring that Company accounting and control procedures are adhered toLiaise closely with the Casino Managers and the FoH teamTo ensure that all areas of the kitchen are maintained to a high standard at all times and ensure any maintenance requirements are reported and promptly actionedTo ensure the highest possible standards of customer service are developed and provided by courteous and technically competent staffTo lead by example in relation to displaying the four key behaviours of the Customer Service modelTo regularly observe and review individual employees documenting such activity and providing appropriate feedback, coaching and support where requiredTo positively support company wide customer service initiativesTo monitor and take fair and consistent action in relation to employee conduct, and performance issuesTo ensure the highest possible standards of appearance, hygiene and personal grooming is maintained by staff at all timesTo ensure individual staff needs are dealt with professionally and when necessary confidentiallyTo uphold and support the carrying out of the Clubs objectivesTo create by example an environment which all staff will work as a teamTo support by example the creation of an environment where all employees are encouraged to put forward ideas and views to management which positively influence the performance of the unitTo support two way communication through effective contribution to management meetings and the holding of regular departmental meetings and Employee/Staff Forum meetings and eventsTo ensure that a good relationship is upheld between other departments at all times to ensure guest experience is optimisedWho You ArePro-active with the ability to work unsupervisedAbility to motivate and train team membersHigh level of flexibility with the role and working hoursQualification in Food SafetyKnowledge of the Club and Company Health and Safety and Hygiene proceduresAbility to implement new policies and proceduresGood communication skills with peers and superiors and other departmentsOrganised and methodicalAble to communicate in clear and concise EnglishPositive and upbeat attitudeA strong work ethic with a passion for exceeding expectationsEncourage and contribute toward a culture that supports everyone to be the best that they can bePlease Note: You must be aged 18 or above and have the right to work in the UK

TPBN1_UKCT