IT Support / Cyber Support Engineer will assist in the implementation and ongoing support of secure cloud and on-premises infrastructure. This position plays a key role in cybersecurity monitoring and the enforcement of security policies. While this role will act as a central point of contact for cloud and cybersecurity matters, it will be closely supported by a senior engineer and external consultants engaged on an ad hoc or project basis. Key Responsibilities Assist with the configuration and support of secure cloud services (e.g. Azure, Microsoft 365). Monitor cybersecurity tools and controls under the direction of senior colleagues. Support the rollout and enforcement of security policies such as MFA and endpoint protection. Provide support on IT projects, system upgrades, and internal documentation. Perform routine system health checks and support incident response activities. Support scheduled backups and recovery testing procedures. Respond to helpdesk enquiries across multiple UK locations. Provide occasional support to international locations as the organisation grows globally (some international travel may be required). Maintain disaster recovery documentation and assist with relevant tools. Engage in continuous learning of cloud infrastructure, cybersecurity best practices, and network technologies. Gain familiarity with the organisation''s operational IT environment, including manufacturing or production-related systems if relevant. Exposure to Microsoft Azure