Trade Counter Sales Assistant Location: Kent Salary: Up to 30,000 (Dependent on Experience) + Generous Bonus Job Type: Full-time, Permanent (44 hours per week) Job Overview We are seeking an enthusiastic and customer-focused individual to join a well-established merchant team as a Trade Counter Assistant. This role focuses on delivering exceptional customer service and providing essential administrative support in a dynamic, fast-paced environment. Key Responsibilities Trade Counter Assistance: Provide excellent customer service, assisting customers with product selection and inquiries. Accurately process sales transactions and manage account-related queries. Build and maintain strong customer relationships to encourage repeat business. Promote new products, special offers, and seasonal promotions. Handle telephone and email inquiries promptly and professionally. Candidate Requirements: Previous experience in a merchant environment is preferred. Strong customer service and communication skills. Basic knowledge of plumbing and heating products is advantageous. Excellent organisational skills and attention to detail. A proactive approach and ability to thrive in a fast-paced setting. Benefits: Generous Bonus Opportunities for career development and advancement. Supportive and collaborative work environment. Pension Scheme and 23 days holiday. Employee discounts on products and services. Financially secure business w