OverviewPosition: UK Sales Administrator / 37.50 hours per week (Monday-Friday). Location: Samsonite Head Office, 5 The Square, Stockley Park, Uxbridge, Middlesex, UB11 1ET. Availability: As soon as possible.

Job DescriptionSales Administrator role within the Sales Admin team, reporting directly to the Sales Admin Manager. You will handle wholesale operations, including data entry, order booking, and after-sales support for major clients such as John Lewis, Costco, Selfridges, and more. The role requires meticulous attention to detail, proactive problem-solving skills, and the ability to anticipate future needs. Comprehensive on-the-job training will be provided to ensure success.

Key Responsibilities

Order Management

Enter orders into the SAP system.

Communicate order confirmations; manage out-of-stock situations and provide estimated time of arrival (ETA).

Verify prices for accuracy.

Financial Documentation

Generate proforma invoices.

Customer Interaction

Book orders with customers; many clients use unique portals. Prior experience with such systems is beneficial.

After-Sales Support

Handle all after-sales services.

Wholesale Channel Knowledge

Demonstrate understanding and experience in the wholesale channel.

Administrative Tasks

Complete new line forms for customers.

Provide product images as needed.

Monitor seasonal orders for all brands.

Requirements / Qualifications

Proficient in IT, especially MS Office applications (Word and Excel).

Strong data entry skills with a focus on accuracy.

Capable of working effectively under pressure.

Proactive and a strong team player, with the ability to work independently when needed.

Excellent written and verbal communication skills.

Highly organized and methodical; ability to prioritize and manage own workload.

Previous experience in an administrative role is advantageous.

About The Team / Why You''ll Love Working Here

People-focused culture with meaningful rewards and development opportunities.

Diverse and inclusive environment encouraging authentic self-expression.

Commitment to environmental responsibility and sustainable products.

Equal OpportunitySamsonite is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect, free from unlawful harassment, discrimination, or retaliation.

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