Overview

Two Temporary Administrative Support Officers

required for our client in the South Eastern Health Care Trust based in Newtownards for an initial 4 month contract. Hourly Rate is £13.57.These roles, one full time and one part time – are based in the complaints department. The roles will involve handling complaints of all types to the Trust in a written and verbal format. Producing reports/collating required information to respond to the same and to appropriate internal departments, liaising directly with those making complaints and handling an an appropriate and professional manner.Immediate starts are available in both roles. The part time post will require working Wednesday to Friday weekly 9am to 5pmResponsibilities

Handle complaints of all types for the Trust''s complaints department in written and verbal formats.Produce reports and collate required information to respond to complaints and to appropriate internal departments.Liaise directly with complainants and handle interactions in a professional manner.What we need from you

Previous experience in a similar role collating and producing reports and experience of handling complaints in a professional manner.Ability to commence post within two weeksRelevant educational qualificationsWhat we will offer you

£13.57 Per HourPension SchemePaid HolidaysThe Next Steps

Email your CV toCall our Bangor office onThe Next Steps : First Choice is an equal opportunities employer

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