Role: Repairs Admin Location: Chigwell, IG6 Contract: Perm, full time Salary: £30k per annum Hours: 8am to 5pm, office based only Role overview: To provide effective administrative support to the whole company on a day-to-day basis, ensuring excellent service is delivered in accordance with a variety of contracts. Having the ability to be flexible to meet changing demands and undertake various tasks in order to deliver a quality service. To always provide high levels of customer service to our clients and their residents. Key duties: Answer telephones, deal with enquiries, and see them through to conclusion. Process work orders accurately and in a timely manner, ensuring priority, targets and contract requirements are taken into account. Monitor, update and distribute works using the company database, ensuring orders are completed and targets are met.Assist with booking appointments for works (by phone or email). Monitor and book any subsequent appointments. Liaise with clients, sub-contractors and members of the public. Keep them informed and up to date with work progress or issues. Collate paperwork pertaining to completed orders through to invoice stage. Maintain computerised records of all invoices produced and ensure they are delivered to the relevant client department. Accurately reproduce and send test certificates. Accurately maintain filing systems. Partake in any other duty commensurate to the role. Requirements for this role:Experience in construction or repa