Research Officer / User Researcher £30 - 36k Basic Notting Hill LONDON, with hybrid workingEver done a great piece of research, only for it to end up in a deck nobody really uses?This role is the opposite of that.You''d be joining the insight function of a large South of England housing provider where your research helps shape services, influence strategy, and improve outcomes for real customers and communities.It''s a permanent, full-time role, 37 hours a week, with 3 days in the office and 2 from home. Your new role You''ll own a mix of primary and secondary research projects from start to finish.That means scoping the brief, choosing the right methodology, writing surveys and discussion guides, running interviews or focus groups, analysing qualitative and quantitative data, and turning the findings into recommendations people can actually act on.You won''t just be asked to "do research". You''ll be trusted to help answer important questions across the business and make sure decisions are grounded in proper evidence. You''ll also sit within a wider insight team of around 20, so you''ll be surrounded by people who genuinely value data, research and what it can unlock. Why this one stands out Plenty of research roles talk about impact.This one will actually give it to you.You''d be joining a not-for-profit organisation with serious scale across the South of England, managing and supporting many many customers. What you''ll bring This role will suit you if your background is i