We have just taken a fabulous vacancy for a Care Manager / Service Manager to join a thriving supported living service in Wokingham!To lead and deliver high-quality, person-centred support for individuals living in supported accommodation while maintaining compliance with regulatory standards and fostering a positive team culture. You''ll empower people to live independently, manage their own homes, and engage meaningfully in their communities while also guiding and mentoring support staff.Service Leadership, Management and Operational Duties • Manage rotas and allocate care staff efficiently. • Maintain accurate and confidential records using digital systems. • Respond to emergencies and crisis situations within caseload. • Oversee day-to-day operations of supported living services. • Ensure services meet regulatory standards (e.g. CQC, safeguarding, health and safety). • Develop and implement service improvement plans. • Manage budgets and resources effectively. • Complete operational administrative tasks (e.g. processing timesheets and payroll)Team Leadership and Development • Lead, mentor and supervise Team Leaders, Senior Support Workers and Support Workers. • Conduct staff appraisals, supervisions, and performance reviews. • Promote a culture of respect, inclusion, and continuous improvement. • Ensure staff are trained and supported to deliver person-centred care.Client Support and Engagement • Ensure support plans are person-centred, regularly reviewed, and a