FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new and traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by CandIT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, and 2022 by Chief Marketer.The

Space and Service Coordinator

will consistently deliver exceptional service to our client through excellent operational and logistical facilities management. Along with other FIRST team members, the Space and Service Coordinator will represent the FIRST brand on-site within a well-known tech company. This role is ideal for someone with entry-level experience wanting more exposure to the events industry.This role is a 6 Month Fixed Term Contract.Your ContributionsHandle multiple campuses event requests and assign event/meeting rooms to best optimize spaceAssign team members (Event Managers and Event Service Specialists) to all digital and physical event requestsResponsible for managing the centralized intake queue for all physical and digital events within the regionReview each request to determine level of support needed and assign accordinglyEnsure appropriate updated calendar and information is available for all meeting and event requestsSolicit all appropriate information required for the approval processMaintain up-to-date communications and pertinent information, including but not limited to approved changes applied to the group and documented conversations with Event Hosts, Event Team Leads and Event ManagersMonitor cancellations, room usage, and room availability to maximize revenues and client/guest satisfactionAudit all assigned space and open space so that Event Leads can best communicate to business unitsCommunicate effectively and in a timely manner to the internal events team any information received that could impact the performance of each groupSeek new ways to make the intake processes more efficientContribute to reports on event volume, team capacity and general event dataWhat We Are Looking ForPlease be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at First.0 – 1+ years’ event coordination experience including internships or other applicable experience related to the responsibilities of the role, preferably from within a large venue or hotelBachelor’s Degree preferredThis role will be assigned to a primary location but will require flexibility to be deployed to support across the campus as requiredExperience working cross-functionally with all levels of stakeholders in a fast-paced environmentCreative problem solver, resourceful, team playerAdaptability to situations and ever-changing demandsHighly organized with the ability to handle multiple tasks to meet strict deadlinesExcellent time management and multi-tasking skillsAmbitious and proactive with a calm and flexible approach to handling pressureExperience working on large and complex databasesMust be fluent in EnglishAbility to speak German

requiredAbility to work onsiteThis role will be assigned to a primary location but will require flexibility to be deployed to support across the campus as requiredAt FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That''s why we offer a range of benefits and perks to support your personal and professional growth:Private Medical Insurance with BUPA from day one28 Days Annual Leave PLUS Bank Holidays20 Days of Sick Pay each YearEnhanced Parental Leave (Maternity and Paternity)Wellness StipendComplimentary access to Headspace, Rocket Lawyer and MavenLife InsuranceEmployee Assistance Program (EAP)Cycle to Work SchemeSeason Ticket LoanPension Scheme EnhancementsDiscretionary Bonus StructureGlobal Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.#LI-TE1#LI-OnsiteFIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

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