Your new company
A well known university with two campuses based in Cardiff. This campus has parking but is not easily accessible via public transport.

Your new role

• Provide a professional and efficient switchboard service, responding to internal and external calls
• Welcoming visitors to campus and maintaining accurate visit logs
• Support with general enquiries, taking and relaying messages, issuing access cards and keys
• Process vehicle bookings and visitor parking
• Assisting with events

What you''ll need to succeed

• Excellent understanding of how to provide superb customer care, supporting enquiries in a courteous, helpful and informed manner.
• Working knowledge of Microsoft Office packages including Word, Excel and Outlook.
• Clear communication skills written, over the telephone and in-person, able to interact with, and manage the expectations of a variety of service users.
• Experience of working in a customer-focused environment.
• Experience of answering and transferring telephone calls.
• Must be able to work 12:30pm to 6pm (Monday to Friday)

What you''ll get in return

• Temporary role until Christmas with possible extension
• -13.27 per hour
• Campus parking
• Set working pattern - afternoons only

What you need to do now
If you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your CV, or call us now.
If this job isn''t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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