Are you an experienced leader in travel sales and operations? We''re looking for a dynamic Head of Global Groups Division to lead a growing international team and shape the future of this well-established DMC''s global services.We''re seeking a results-driven professional to lead our Global Groups Division, managing a talented team while shaping strategy and enhancing operational excellence.Your MissionLead our global sales and operations team, drive performance, and represent the department at the highest levels. You''ll oversee the full CRM funnel, build strong client relationships, and contribute to the company''s continued success.What you''ll do:Lead and inspire a team of 6+ professionalsOversee CRM data, reporting, and sales funnelManage key client relationships and handle escalationsDeliver budgets, KPIs, and identify growth opportunitiesChampion training, automation, and process improvementsTravel to destinations to monitor supplier standardsWhat''s Needed:Proven leadership in travel sales and operationsStrong knowledge of European destinationsCRM and data management expertiseExcellent communicator, strategic and hands-onComfortable with AI and digital toolsWhat''s on offer:Up to 50,000 salary (DOE) + benefits (pension, cycle to work)20 days holiday + bank holidaysHybrid working: 4 days office, 1 remote (after probation)Hours: 09:15-17:30 (flexibility during peak season)Great opportunities for growth and developmentJoin a collaborative, forward-thinking organisation w