Are youready to take your career to newheights? Start date: 9thJune2025 Location: Natwest/Ulster Bank. BelfastCity Centre - office based training and grad bay (7weeks). Hybrid once training complete. Great public transportlinks! Salary: £12.60p/h, £26,208.00p/a Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and01:00 TrainingDuration: 3 weeks training onsite, 4 weeks gradbayonsite ProbityRequirements: Credit, Criminal, Sanctions and Fraudcheck will be completed. Also must be able to evidence the last 2years employment history and the last 5 years addresshistory. Description of theJob Provide a proactive andreactive service to make sure that our customers meet all of theirfinancial arrangements in-line with their own financialgoals. KeyResponsibilities At firstpoint of contact, provide outstanding customer service and help theorganisation to achieve its goals Educate customersin the different ways they can do their banking, supporting them inchoosing the right service options for their personalneeds Accurately and compliantly completeprocesses and procedures, while providing the customer with aseamless and positive experience Takethe correct actions to deliver good customer outcomes for anycustomer needs, regularly reviewing and taking mitigating actionswhen gaps are identified to ensure good customeroutcomes. Join us as a Customer ServiceAdvisor We''ll look to you todeliver excellent service to our customers, keeping