Property Manager, Block Manager My client is a well established Block Management company based in Borehamwood who provide an excellent service to their clients mainly around the Home Counties but with a couple of sites in the North of England and on the South Coast. This is a new role in the business as part of their expansion. We are therefore looking for a person who has at least 3 years experience as either an Assistant Property Manager who is ready to step up or an experienced Property Manager. The role responsibilities include:- Managing Clients and Lessees in the effective management of the property portfolio by proving efficient and accurate administrative support for the day to day running of each block or development. Responsibility for good all round excellent customer service Dealing with customer queries verbally and in written form. To take ownership of day to day maintenance matters, ensuring the process (from the problem being reported to its completion) is handled effectively and efficiently. To place orders with suppliers and liaise with them accordingly. Manage e-mails and ensure all filing is up to date. Negotiate annual service charge Produce annual expenditure/budget for clients Liaison with support staff as necessary in order to provide an accurate and efficient service to clients. Assist with the issuing of all letters to customers Handling insurance claims (acting as post box) Manage your own portfolio (by improving legal/Lease knowledge and gaining e