Job Title: IT EngineerLocation: NewcastleSalary: Up to 30,000 Job Description -We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Skill requirements -MSP experience or a customer centric environment providing support.Excellent verbal and written communication skillsActive Directory and GPO administrationExchange and Intune administrationExcellent experience with Microsoft technologiesGood general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations2 years+ of 1st line technical helpdesk environment2 years + of a 2nd line technical support environmentFirewall Implementations -Fortigate/Cisco/Sonicwall/WatchguardBackup Solutions - Azure/VeeamVirtualisation - Hyper-V, VMware, AVD, RDSIn-depth Knowledge of O365 suite and MFAAble to answer general Networking questions.What We Offer -Competitive salary and benefits package.Opportunities for professional development and career progression.A supportive and collaborative work environment.Regular team-building activities and social events.The chance to work with a diverse range of clients and cutting-edge technologies.How to Apply -If you are passionate about IT and providing excellent customer service, we would love to hear from you. Please s