Overview

Quality Manager

– West Midlands – Chemical Manufacturing. We are seeking an experienced Quality Manager (or a strong Quality professional ready to step up) to lead a well-established Quality team within a chemical manufacturing environment. This role will suit someone with the confidence, leadership style and resilience to drive quality standards in a fast-paced, production-driven business.Responsibilities

Lead and develop a small, capable Quality teamStrengthen internal and external auditing processesManage customer complaints and provide professional, solutions-focused responsesEnsure compliance across quality systems while maintaining a pragmatic, commercial approachAct as a key point of contact for customers and stakeholders on quality issuesWhat we\''re looking for

Proven leadership or management experience in Quality (open to QC backgrounds across industries)Strong auditing experience (internal/external)Complaint handling and customer-facing experienceA proactive, self-motivated mindset with a solutions-first approachAbility to balance quality with production demands in a practical wayThis is an opportunity to take ownership of a high-functioning Quality team and make a tangible impact in a dynamic manufacturing business. If you are a confident leader with the right mix of quality expertise and commercial pragmatism, we\''d like to hear from you.Details

Seniority level: Mid-Senior levelEmployment type: Full-timeJob function: Quality AssuranceIndustries: Technology, Information and Internet

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