Your new companyYou will be joining an established domestic abuse support provider delivering trauma-informed services to individuals and families across the Black Country. The organisation offers a holistic approach to helping victims escape abuse, build resilience and regain control over their lives. The service works in partnership with Early Help teams, health professionals, safeguarding boards and wider community agencies to ensure victims receive coordinated, meaningful support tailored to their needs.Your new roleAs a Domestic Abuse Advocate, you will provide frontline support to individuals assessed as standard to medium risk. You will:Work closely with Sandwell Early Help and local Community Operating Groups (COGs) to identify and support families affected by domestic abuse.Offer direct casework support, including advice, emotional support and practical guidance through phone and face-to-face contact.Complete risk and needs assessments, develop support plans and empower victims to understand the dynamics of domestic abuse.Advocate for victims and help them access key services such as safeguarding teams, housing, legal advice, health and children''s services.Refer to IDVA services and other specialist agencies for high-risk or complex cases.Take referrals via drop-ins and phone, gathering key information and assessing risk.Attend civil and criminal court hearings with clients to offer reassurance and help them understand the process.Facilitate support groups, includin