About UsWe are Ocado Technology and we empower global grocery retailers with cutting-edge cloud, robotics, AI, and IoT. Our Ocado Smart Platform (OSP) powers highly automated Customer Fulfilment Centres (CFCs), enabling efficient, single-pick online grocery deliveryAbout the RoleAs an Engineering Technician, you''ll play a vital role in ensuring the smooth running of our state-of-the-art, automated Fulfilment Centre in Welwyn Garden City. You''ll be the first line of response for engineering faults, working quickly and effectively to diagnose and resolve issues that could impact performance. Alongside reactive maintenance, you''ll carry out planned servicing and repairs to keep our equipment in top condition, while also getting involved in proactive improvement projects to enhance reliability and efficiency. This is a hands-on role where you''ll work with cutting-edge technology in a fast-paced, high-tech environmentYou will work a shift pattern to support our operation, consisting of shifts across a variety of early and late shiftsAbout youAre you the one we''re looking for? Here''s what makes a great Engineering Technician candidate:Technical understanding of automation hardware/software and ideally control systems, with a formal engineering qualification is preferred.Strong analytical and problem-solving skills with a hands-on, practical approach.Excellent communication and organisational skills, with the ability to prioritise and share knowledge effectively.Comfortable wo