Receptionist / Administrator Location: Leicester City Centre (Free Parking Available) Pay: £13 per hour Hours: 30 hours per week (shift pattern) About the Role We are recruiting on behalf of our client for a Part time Receptionist / Administrator to join a busy and supportive environment. This is a varied, customer-facing role where you will play a key part in ensuring the smooth day-to-day running of the organisation. You will be working closely with the administration and reception team, providing a professional and efficient service to customers, visitors, and colleagues. Key Responsibilities Reception and Customer Service Answer telephone calls promptly and professionallyBook and manage appointmentsRespond to queries in a courteous and helpful mannerWelcome and direct visitorsMaintain a calm and professional approach in a busy environment Administrative Duties Process requests and general enquiriesLiaise with external organisations and stakeholdersScan and file correspondence onto internal systemsRegister new customers and update records accuratelyUse templates and workflows to input and manage dataManage incoming and outgoing postAppointment and System ManagementMaintain and manage booking systemsEnsure accurate recording of informationMonitor system effectiveness and report issues General Office Support Maintain filing systems and ensure records are up to dateCarry out general admin tasks such as photocopying and document handlingSupport the wider team with administrati