Join our Scunthorpe team as an Assistant Store Manager, where you''ll lead and support a team of 9 Retail Optical Assistants in a fast-paced, patient-focused environment. This is a hands-on, customer-facing role requiring exceptional customer service skills, strong leadership, and a passion for colleague wellbeing. You''ll be responsible for delivering 1:1s, motivating your team, and ensuring a high standard of patient care. If you''re enthusiastic, people-focused, and ready to make a difference in optical retail, we want to hear from you. Benefits•Free eyewear up to £550 annually with immediate eligibility.•On target bonuses of up to £4,212, depending on store performance.•Stretch target bonuses of up to £8,424, depending on store performance.•Family and friends discount of 75%, 50% and 25% with a free eye test.•25 days annual leave with the opportunity to buy or sell holiday.•Employee Assistance Program offering confidential support for your wellbeing.•Opportunities to get involved in the OneSight EssilorLuxottica Foundation. Some experiences you might have:•Solving complex problems for colleagues and customers.•Being customer obsessed and providing exceptional customer service.•Displaying a positive attitude that has influenced others to commit to a cause.•Active listening, having empathy to understand customer and colleague needs.•Calm under pressure, supporting customers and colleagues in challenging moments.•Being a team player, working with colleagues to achieve store