We are seeking an experienced candidate to join the Asset Management and Compliance team, within Housing Services, to support the delivery of responsive repairs and voids works

Rate of Pay: -300 Per Day

Hours: 37 hours a week Monday to Friday 8am to 4pm

The ideal candidate will have a strong social housing background and technical understanding of property maintenance / construction. They should possess the knowledge to deliver effective and efficient property maintenance services to customers by working closely with internal stakeholders, customers, and third-party contractors to meet commercial, operational, safety and satisfaction performance.

The role has no line management responsibilities, but the successful candidate will be responsible for day-to-day operations, and work closely with back-office staff, surveyors, management, customers, as well as being a key liaison with third party contractors.

Duties:

• Organise third-party contractors to deliver responsive repairs and void works.
• Review work order schedules and ensure quality outcomes and cost-effective services.
• Ensure compliance with health and safety regulations as well as policies and procedures.
• Complete on-site safety and quality assurance checks of responsive repairs and void works.
• Support with contract management duties of third-party contractors to ensure performance is achieved across key variables.
• Support with complaint investigations by visiting complainants, collating evidence, and providing information in the required timescales.
• Support the Asset Management and Compliance team with service improvements as required.

If this is of interest please let me know