Business Unit: Asset Finance, Business BankingSalary range: £23,500 - £27,000 per annum DOE + benefits Location: Hybrid - with travel Glasgow Hub once a weekContract type: Permanent Our Team An exciting opportunity exists within Virgin Money''s well established and fast-growing Asset Finance business. We support SME and mid-market businesses across the UK with our suite of Asset Finance products. Our customers range from small and complex high-growth businesses, through larger SMEs to those that have already grown to become the backbone of the UK economy. This is an excellent opportunity to join a small and friendly team performing a core function at the heart of our business and gain Asset Finance Hire Purchase and Lease product knowledge and transactional experience within a specialist area. What you''ll be doing Answering incoming calls and dealing with incoming written queries and requests as well as administering daily and weekly team tasks. Duties and responsibilities will later proceed to the processing of more complex administrative transactions. You will be answering general customer enquiries and providing settlement quotes for Hire Purchase and Lease products. You will ensure numerous policies and procedures have been followed and all work is completed to a high standard. You will liaise with the salesperson or customer to resolve any queries within Service Level Agreements (SLAs). You will perform transactional changes to live agreements, manage in life transa