Fire & Security Service Engineer

Fire and Security Service Engineer - OxfordJoin Marlowe Fire and Security, where innovation meets dedication! We are seeking passionate and experienced Fire and Security Engineers to work on our client sites across the UK.Why Marlowe Fire and Security?
As one of the fastest-growing companies in the industry, we pride ourselves on delivering excellence—from initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools to succeed. Enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more!Your Role as a Fire and Security Service Engineer
Maintain Fire and Security systems in line with current standards and customer requirements. Contribute to the team, strive to deliver world-class customer service, and be rewarded for your efforts.Maintain Fire and Security Systems in your assigned area.Respond to service calls on all types of Fire and Security systems.Plan and respond to routine and reactive call visits.Maintain effective communication with customers regarding site visits.Manage stock levels with support from the Stores team.Attend training sessions and team meetings as required.Identify personal training and development needs to enhance customer service.About Marlowe Fire and Security
We operate nationwide, serving various industries in commercial and domestic settings. Our solutions are tailored to meet industry-specific compliance standards, ensuring site security and team safety. Being part of a larger group allows us to share best practices and access development resources, fostering continuous improvement.Our businesses include:Marlowe Fire and Security - marlowefireandsecurity.comAlarm Communications - acl.uk.comClymac - clymac.co.ukFAFS Fire and Security - fafsfireandsecurity.comMarlowe Kitchen Fire Suppression - marlowefireandsecurity.comMorgan Fire Protection - morganfire.co.ukMarlowe Smoke Control - marlowe-aov.co.ukSystems We Use
Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, ProtecIntruder: Galaxy, Texecom, Scantronic, Menvier, RiscoCCTV: Hikvision, Dahua, Bosch, Generic Analogue SystemsAccess Control: Paxton, PAC, SaltoCandidate Requirements
Technical background in electrical/electronic industry.Good knowledge of Fire and Security Systems.Experience with front-line customer contact preferred.Excellent organizational skills.Professional and presentable demeanor.Ability to deliver exceptional customer service.OTE - £55,000 including salary, overtime, on-call, travel, and commission.Company Van with fully fitted vaults.Access to our Academy and external training.6 training days annually.Royal London Pension Scheme.Life Assurance (4x salary).Employee Recognition Scheme.Referral scheme (up to £1,000 per successful referral).Paid holidays plus bank holidays.Additional holiday days based on service.Mental health and well-being scheme.Development and progression opportunities.4-day induction upon start.
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