2nd Line engineer - 5 days onsiteWe are looking for an experienced 1st / 2nd Line engineer to join our client on a permanent basis 5 days a week onsite.Key Skills1st /2nd line IT support skills and very strong troubleshooting skillsManaged Service provider or demonstrable experience in a similar role providing desk-side and remote support to users with varying degrees of computer literacyExperience in the installation, configuration and support of desktop/laptops, various types of peripheral hardware (including printers, smartphones and tablets)Proven knowledge and demonstrated experience in the operation and administration of Google Workspace. Experience with Microsoft 365 would also be an advantageDemonstrated experience of managing tablets/mobiles and Windows 10/11 devices with Intune or equivalentStrong knowledge of Windows 10 and MAC operating systemsGood networking fundamental skills including LAN, WAN, VPN, Routers, FirewallsDue to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisationWe take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website