Operations Lead - Hospitality SectorLocation: Outside of PenrithSalary: £35,000 per annumHours: 5 days out of 7 (flexibility required)About the RoleI''m supporting a well-established and people-focused hospitality business outside of Penrith in their search for an Operations Lead. This organisation values authentic leadership, transparency, and culture fit above industry experience - they can teach the sector.This is a hands-on leadership position overseeing around 50 staff across multiple departments. The successful candidate will lead by example, support their teams, and help create a positive, motivated working environment.Key ResponsibilitiesLead, support, and develop teams across several hospitality departmentsEnsure smooth daily operations and high service standardsBuild strong working relationships with staff and department headsCommunicate openly and honestly, promoting a positive cultureProvide coaching, feedback, and guidance to team membersManage rotas, staffing levels, and general operational planningBe a visible, approachable leader who is present on the floorWhat We''re Looking ForPrevious experience managing a team of 15+ (any sector)Strong people leadership and communication skillsAbility to motivate, nurture and inspire staffA hands-on, proactive approachFlexibility to work 5 days out of 7, including weekends when requiredA passion for delivering excellent customer serviceWhat''s on OfferCompetitive salary of £35,000Supportive working environmentTraining and