International Account and Product SupportSalary: £26,000-£28,000 per annumHours: 38 hours per weekLocation: This role is largely home-based, but you will be expected to attend meetings at their Staines office.About the Role: Are you customer-focused, analytical, and excited by the opportunity to support a fast-growing international operation? My Client is looking for an International Account and Product Support professional to join their International Team and help deliver world-class logistics solutions.In this role, you''ll build strong relationships with customers and suppliers, support operational excellence, and play an important part in developing their international products and service offering.What You''ll Be DoingYou''ll play a key role in helping deliver outstanding international services. Your responsibilities will include:Providing account management support to existing and prospective clients, handling enquiries, resolving issues, and liaising with global conveyance and delivery partners.Leading international enquiries, ensuring cases are accurately raised and efficiently managed through to resolution.Proactively communicating with customers on delivery timelines, network disruptions, and essential service updates.Working closely with suppliers to ensure agreed quality and service standards are consistently met.Supporting the onboarding and implementation of new suppliers, networks, and customers.Assisting with the management and development of international pro