We re excited to offer a fantastic opportunity for a Customer Support professional to join our client s growing organisation based in Newmarket. This company truly values its employees, offering a range of excellent benefits including free onsite parking, enhanced holiday entitlement, private healthcare, a birthday gift, and loyalty tax-free bonuses after three years of service. This is a diverse and fast-paced role where no two days are the same. You ll draw on a wide range of skills from delivering outstanding customer service and managing data to processing service orders and coordinating the shipment of parts. You ll also provide ongoing support to ensure a seamless experience for clients. As the Customer Support, you will be: Responding to client enquiries via email or phone Processing new orders, returns and shipping Processing service triage and bookings Ordering parts for field service personnel or directly for customers Data management Lead generation for cross-selling Stock/Demo Stock Management As the Customer Support, you will have: Customer service experience in a similar role Order management experience A team-oriented attitude Great communication skills with in-house teams and customers Proficiency with IT systems, SAP and Salesforce experience would be a distinct advantage If you think this Customer Support role is for you, please do get in touch. By applying for this Customer Support vacancy, you are agreeing to your CV being held on our database, stored