Job Title: Tenancy Enforcement OfficerTenancy Enforcement Officer (PO23) Department: Housing Division: Housing Needs Reports to: Team Manager Tenancy rights, advice and enforcement (PO5) Responsible for: Tasking (and mentoring) trainees, apprentices and housing assistants Lambeth is delivering an ambitious transformation of its Housing Needs Directorate, aligned to the CouncilTenancy Enforcement Officer wider missions of reducing inequality, strengthening communities, and ensuring every resident has a safe, secure and sustainable home. This transformation is reshaping how we work, how we lead, and how we support residents who are often experiencing the most difficult and traumatic moments in their lives. The Housing Needs service is moving towards a prevention-first, resident-centred, trauma-informed model, underpinned by: high-quality casework and tenancy management stronger property standards and compliance improved supply and sustainable housing outcomes a stable, skilled and confident workforce a culture of learning, reflection and continuous improvement Psychologically Informed Environments (PIE) fairness, kindness, respect, integrity and accountability We are building a professionalised workforce, with clear expectations at every level, structured development pathways, and a shared competency and behavioural framework. Staff may be deployed flexibly across the directorate in response to operational pressures, and skills are designed to be transferable, with depth