Role: Assistant Operations Manager Location: London, EC4N Salary: £40,000 per annum Hours: Two shift options available: Monday to Friday, 10:00 - 19:00 or Monday to Friday, 06:00 - 15:00. These can be fixed shifts or follow a rotational shift pattern. About The Role We are recruiting for our Facilities Management client an Assistant Operations Manager to oversee cleaning operations at a prestigious client site. The role will cover a different shift, working in partnership to ensure seamless service delivery. These positions require highly organised and proactive leaders committed to maintaining exceptional cleaning standards. Working closely together, the Assistant Operations Managers will ensure a smooth handover between shifts, oversee daily operations, and drive continuous improvements in service quality. Key Responsibilities: Supervise and monitor cleaning activities to ensure tasks are completed to the highest standard. Manage staff coverage, ensuring resources are allocated effectively to meet operational demands. Conduct quality audits, identifying and addressing any service deficiencies. Lead and develop the supervisory team, ensuring they meet performance expectations. Oversee payroll administration, ensuring accurate and timely reporting. Manage reactive cleaning tasks, responding promptly to client requests and incidents. Drive proactive operational improvements, enhancing cleaning efficiency and service standards. Facilitate effective shift handovers,