Payroll Administrator

Job Title: Payroll Administrator
Location: Birmingham City Centre (Office-based)
Salary: Up to £30,000 DOE
Reporting to: Managing Director
Monday - Friday - 9:30 - 4:30
We''re recruiting for a Payroll Administrator to join a growing, fast-paced business based in central Birmingham. This is a full-time, office-based role that plays a key part in ensuring smooth and compliant payroll operations for a busy internal function.
The ideal candidate will be proactive, detail-focused, and a strong communicator who enjoys working with people and solving problems. You''ll work closely with the Managing Director as well as supporting other departments across the business, so adaptability and initiative are key.
Payroll Administrator Key Responsibilities:
- Act as the first point of contact for payroll-related queries from clients and internal teams
- Process payroll accurately using a range of software systems
- Maintain detailed records of payroll activity and ensure compliance with company and statutory policies
- Support pension processing and administration duties
- Collaborate with HR, accounts, and sales teams to ensure seamless payroll service delivery
- Proactively contribute to process improvements across payroll operations
- Troubleshoot and resolve payroll or system-related issues in a timely manner
- Minimum 2 years'' experience in a payroll administration role
- Comfortable handling multiple tasks and meeting deadlines in a fast-paced environment
- Excellent verbal and written communication skills
- Strong IT proficiency, including Microsoft Office
- Experience using Kintec (formerly Just Accounts) is desirable but not essential
- High levels of accuracy and attention to detail
- Empathetic and professional when dealing with queries and complaints
- Salary up to £30,000 depending on experience
- 32 days annual leave (20 days + 8 bank holidays + 4 days at Christmas)
- Birthday day off (or Monday/Friday if it falls on a weekend)
- Employee Assistance Programme & Virtual GP
- Pension and retirement support, including investment advice
- Health cash plans and 30% discount at Vision Express
- Retail, travel & cinema discounts - up to 40% off at major brands
- Discounted gym memberships at over 3,800 locations
- Two annual team days out plus a Christmas party
- Well-structured development plans and career growth support
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