Overview

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Senior Technical Advisor

role at

Knauf Insulation UK and IrelandKnauf stands for

opportunity . We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone. This exciting role within Knauf Insulation in the Technical Team could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us. We are a global manufacturer of construction materials and within our Group, our 41,500 team members in 90 countries across 300 sites provide a huge opportunity for anyone with ambition and energy. We value everyone\''s contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.Knauf Insulation is proud to be part of the Knauf Group. ….. To learn more about the business, click

here.Can you say ‘yes’?Do you enjoy working with complex, technical information?Do you like to work in partnership with other teams?Responsibilities

As our Senior Technical Advisor you will deliver technical services to internal departments and external customers, by phone and email. Technical services range from advice on all KINE products, applications their certification and compliance with building regulations and include calculations for thermal transmittance and condensation risk where necessary.Deliver technical services offered through answering phone calls and emails or via the most appropriate media.Deal independently with most day-to-day enquiries by drawing upon available technical documentation, the website content and available product data.Capture information in agreed formats and specified standards to provide sales and marketing leads where appropriate.Engage in self-learning and develop technical expertise.Draw upon existing training material, marketing collateral and relevant regulations and standards to deliver technical training.Support and guide activity that helps to grow the technical offering and services in the areas of thermal, acoustic and fire performance.Play an active role in key projects as a senior technical support expert that is engaged in providing advice on suitability for application and compliance.Assist with product and system test programmes where appropriate to expand knowledge and collaborate cross functionally.A full role profile is available upon request from HR/Talent Acquisition.Qualifications

In depth knowledge of construction and the construction industryKnowledge of building regulations, approved documents and British standardsAbility to communicate across functions and with senior leadership.Ability to communicate detailed messages in a clear and coherent wayWorking knowledge of U Values and condensation analysisKnowledge of the insulation industry and insulation typesKnowledge of NHBC, LABC and Premier StandardsWorking knowledge of RdSAP and SAPWorking knowledge of thermal bridging calculations (PSI values)An understanding or experience of Continuous Improvement and its main principlesWe\''ll provide

Enhanced Holiday Pay – 33 days including bank holidays plus the opportunity to purchase more16 weeks Company Sick Pay after 3 months of serviceGroup Income ProtectionEnhanced Maternity, Paternity and Adoption packagesLife Assurance – 4 x annual salaryDefined Contribution Pension SchemeStaff Bonus SchemeEmployee Assistance Programme through Health AssuredWestfield Health Cash PlanAccess to Costco MembershipWickes Employee Purchase SchemeWellbeing Initiatives and Mental Health First AidersCar Salary Sacrifice SchemeCycle to work schemeWhat happens next?

We appreciate that your time is precious and applying for a new job can be a lengthy process, so we will reply to your application ASAP.Additional details

Seniority level: Not ApplicableEmployment type: Full-timeJob function: Customer ServiceIndustries: Wholesale Building Materials

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