Hamilton Barber Recruitment is delighted to be partnering with a values-led organisation to appoint a Chief Operating Officer into a newly created and highly impactful role. This is an exceptional opportunity for a strategic and commercially minded operational leader to shape organisational performance, resilience, and long-term sustainability. The Opportunity Reporting directly to the Chief Executive Officer, the Chief Operating Officer will play a pivotal role in driving organisational effectiveness across Finance, HR, Facilities, and Marketing and Communications. Working closely with the CEO and senior stakeholders, you will design and implement scalable operating models that maximise income while ensuring a high-quality experience for stakeholders and service users. This is a broad and influential role where you will embed strong systems, governance, and performance frameworks across a growing organisation. Key Responsibilities Provide strategic oversight across Finance, HR, Facilities, and Marketing and Communications Lead organisational business planning, budgeting, and reporting cycles Embed KPI and OKR frameworks to drive performance and accountability Oversee financial planning, forecasting, and reporting to ensure long-term sustainability Ensure compliance with relevant legislation, regulatory requirements, and governance frameworks Lead organisational risk management, safeguarding, and business continuity planning Drive a positive, inclusive culture w