Reed Business Support in Bath is delighted to be working in conjunction with a Somerset based business in their search for a Sales Support AdministratorOur client is looking for a proactive and customer-focused individual to join their Sales Support Team.If you thrive in a busy environment and enjoy supporting customers from their very first enquiry through to the final payment stage, this could be the perfect role for you.Salary: up to £27,000 £29,000Temporary or Permanent offeredMonday to Friday - 8-30am - 5pmAbout the RoleAs a Sales Support Administrator, you will play a key part in delivering an exceptional customer experience. Your responsibilities will include:Handling customer orders via telephone, email, and website, entering details accurately into their order management systemEnsuring orders progress smoothly through internal processes and updating the management system at each stageCommunicating with customers to keep them informed about their ordersLiaising with delivery partners to co-ordinate despatch and resolve any delivery-related questionsProactively identifying and resolving order, stock, or delivery queriesUpdating internal systems promptly and accuratelyWorking closely with our Warehouse Team to ensure seamless fulfilmentWhat they are looking forA genuine enjoyment of working in a fast-paced environmentA positive, customer-focused attitudeStrong organisation, motivation, and excellent communication/telephone skillsThe ability to prioritise tasks and manag