About the Role An opportunity has arisen for a full time Customer Service Assistant to join our team at Bibby Agriculture Ltd, based at Carmarthen, South Wales.Working in a fast paced environment the successful candidate would be responsible for ensuring customer needs are met and exceeded in a professional and efficient manner to ensure the effective operation of the Customer Services function. Working closely with all colleagues to ensure appropriate support to the wider business is provided and actively promote the products and services offered by the company.Working hours are 40 hours per week. Responsibilities / Key Tasks To be an active member of the Customer Services Team, participating and encouraging others in tasks and meetings, plus sharing information to improve team knowledge. Drive excellent service to customers (both internal and external) by understanding their needs, providing recommendations with integrity, and delivering first rate solutions, whilst taking account of costs and operating efficiency constraints. Prioritise and multitask to consistently achieve personal targets and consistently assist team members to achieve team success. Establish positive working relationships with all team members and adopt a proactive approach to taking on additional responsibilities to support other colleagues and functions across the business. Interact with external suppliers with product enquiries and coordinate purchase and sale agreements in a professional manner. Pr